Solving IVR, Call Center, and inbound / Outbound Application Needs since 1989. Second Tier has successfully delivered VRU / IVR Solutions across a broad array of industries and application specialties. From mission critical, complex Fortune 500 enterprise applications to highly specialized, entrepreneurial company requirements, ST has delivered. Ranging from traditional DTMF based solutions to the latest in Speech Recognition, ST has the in-house expertise.
We are also affiliated as a authorized re-seller for Acclaim Telecom Services. Acclaim Telecom Services and Second Tier have worked together for the past decade providing comrehensive and total hardware & software solutions for InterVoice VRU / IVR users.
- IVR / VRU Hosted Solutions / Software as a Service (SaaS) / Cloud Computing Solutions
- Custom IVR / VRU Application Development and Support
- IVR / VRU Managed Services / Managed Premise IVR / VRU Solutions
- IVR / VRU System Sales for On-Premise installed IVR / VRU Equipment
- IVR / VRU Extended Life Maintenance Programs
It's not just about technology, it's about solving your business needs. ST helps our clients achieve greater top line revenue, improved customer satisfaction increased company productivity, and reduced operating cost.
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Why do you need Second Tier?
- Extend the life of an existing IVR platform.
- Application programming done quickly and less expensively than InterVoice in house staff.
- Help desk support.
- Maintenance contracts and support for either current InterVoice platforms or end of life InterVoice platforms.
- Overnight delivery of parts and or complete work InterVoice systems.
- We will buy your surplus InterVoice VRU's. Please call us for a quote.
Contact us by phone at 307.734.8121 or email us at derek@secondtierivr.com.
