Second Tier has been serving the InterVoice VRU needs of businesses, both large and small, for over a twenty years.  Derek Leiden began supplying used and repairing VRU systems in Austin, TX.  A manager for Wells Fargo National Bank came across ST and contacted Derek. She explained that Wells Fargo needed to acquire sepal older InterVoice systems to extend the life of their InterVoice platform for a few more years.  Second Tier accepted the challenge and was able to fill the needs of Wells Fargo and having been doing this type of service for the past twenty years.  

Second Tier has now been a vendor for most, if not all of the Fortune 500 largest companies as well as working with local credit unions or banks for the voice response needs.

Susan

Jim

Why do you need Second Tier?

• Save money
• Extend the life of an existing IVR platform
• Application programing done quickly and less expensively then InterVoice in house staff
• Help desk support
• Maintenance contracts and support for either current InterVoice platforms or end of life InterVoice platforms.
• Overnight delivery of parts and or complete work InterVoice systems
• We buy your surplus InterVoice hardware.  Call us for a quote.